This page explains how we use cookies and similar technologies on our website to help provide you with the best possible online experience.

Your online privacy

Start Living will only process personal data from you for specified and lawful purposes and any personal data that is obtained will be processed fairly and lawfully.

When you provide personal information, it will only be used to process your application or enquiry.

You can find full details of how we use customer information here.

What are Cookies?

Our Site uses cookies to deliver Start Living’s services. A cookie is a small text file stored on a user's computer which can be used by a browser to help a website recognise repeat users, facilitate the user's ongoing access to and use of the Site and allows a site to track usage behaviour and compile aggregate data, all of which allow internet services to make content improvements and, in some cases, target advertising.

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

This website uses both session and persistent cookies.

If you do not want information collected through the use of cookies, most browsers contain a function that allows a user to deny the cookie feature. You can also delete cookie files from your computer at your discretion. Disabling the cookie feature on your browser or deleting cookie files from your computer may render you unable to access the Site and may impair your ability to utilise our services. Cookies may also be necessary to provide you with certain features such as customised delivery of information.

Start Living uses cookies to provide its services, to deliver content specific to your interests and for other purposes. You can manage your cookie settings for this website by clicking on the link below.

Manage cookie settings

Essential Cookies

Cookies that are essential for us to provide a product or service you have requested and to provide a secure online environment. Without cookies we are unable to provide some products or services that you might request. Other 'essential' cookies keep our website secure. Even if you say “No” to cookies on this website we'll continue to use these 'essential' cookies.

The Essential cookies on our website are:

CRAFT_CSRF_TOKEN2 yearsEnsures visitor browsing-security by preventing cross-site request forgery.
CraftSessionIdSessionSets a unique ID for the session. This allows the website to remember who you are between page loads.
cc_cookie182 daysUsed to store your cookie preferences for your next visit, so we don't have to ask you again.

Analytics Cookies

These cookies collect aggregated information and are not used to identify you.

We use this type of cookie to understand and analyse how visitors use our online services and look for ways to improve them. For example, a cookie might tell us that lots of people give up on an application process at a particular step – so we can try to make that step easier to complete. Although we use cookies to record behaviour patterns on our site, we collect this information in a way which does not personally identify anyone.

The analytics cookies we use are:

*_ga2 yearsGoogle Analytics uses these cookies to track which pages of our site you read and interact with.
_gid1 dayGoogle Analytics uses these cookies to track which pages of our site you read and interact with.

Cookies in emails

As well as the cookies we use on our website, we may use cookies and similar technologies in emails. These help us to understand whether you’ve opened an email and how you’ve interacted with it. Cookies may also be set if you click on a link within the email.

How to control cookies in emails

If you don't want to accept cookies in emails, you can set your browser to restrict or reject cookies, or you can close the email before downloading any images or clicking on any links.

Start Living